Frequently Asked Questions
You've got questions, and we have the answers! Of course, if your question isn't answered here, be sure to connect with us on our Contact Page.
- How long have you been in this business?
- How did NarrowGate websites get started?
- Why are your fees so high?
- Do you really do EVERYTHING for us?
- Do we really have to "apply" to use your service?
- What does your design and set-up fee cover?
- How long does the design and set-up process take?
- Who registers our domain name?
- We already have email addresses. Will they transfer?
- Is it fair to charge smaller churches less for the same service?
- Who provides the graphics for our site?
- Can you design our site, and let us host it on our own?
- Do you require a long-term contract?
- Who owns our website?
- Can we change our layout and design?
- Do you offer refunds?
- What happens to our files if we transfer to a different host?
- Do we have to prove our average monthly attendance?
- What happens if our average weekly attendance changes?
- What if we want a feature or service you don't offer?